Questions and Answers:
Awkward Questions Invite Multiple Answers
- I am about to start rambling….try to stick with me.
- This is not a criticism but an observation from life’s experience.
- (fortunately not learned by too many mistakes)
- There was one lady on an ground level element table of a brain storming session at a recent EU funded Research Project, who appeared a little eccentric in the way she ‘blurted-out’ some odd sounding questions.
- (I like eccentrics, I have worked with a few in the Specification and Green worlds, given time they are usually fascinating)
- I felt her questions may have been dismissed quite quickly.
- Once by “A question for another day perhaps”
- In the context of a time pressured event, this may be the only practical answer at the time.
- But I have a gut instinct there was probably something very important behind that question, that we may never understand the question nor get the answer too.
- I wish I have managed to catch the lady in question, but so many lovely canapé and other questions needed answers during networking.
- I know from past experience that those seemingly unrelated questions, if given time and patience to represent themselves can lead to relevant issues that need interrogation.
- On the construction site of a national library we had a QS who would ask ‘dumb to us’ questions, he would ask the same question 3 or 4 times, each time phrased in a different way, until all of a sudden the question made sense to us all and revealed a gap in our knowledge that needed interrogating.
- We also had a bright young package manager who would ask a ‘dumb to us’ question taking a issue that we understood, out of context and applying it in a strange new context only to discover the issue did apply, in this strange new way.
- We can assume too much and never get to the truth.
- Assume = Making an ASS of U and ME.
Advice given freely over the neighbours fence
- In the context of professionals giving free advice over the garden fence and later getting sued for that free advice.
- I have learned the lesson to take the time to answer the first question, as best I can, but then ask many questions around the first question and answer them all.
- If I do not do that the simple answer to the simple question gives the questioner leeway to misinterpret or misapply the answer and do the wrong thing.
- Answering the question and enriching it with many questions and answers gives the questioner a bigger piece of my context and shares more know-how.
- In the hope they can apply their new found understanding and make a better informed decision.
I gave the following as an example:
- Comparing Flat Roof Insulation Thicknesses (Q+A) G#8976
- and the subsequent quote by the questioner in the right column
- and a few others if you can’t sleep:
- GBE Question + Answer (Navigation) Q#14864
Inform and Invite ©Programmes 2008
- During the post-2008 recession I picked up this prompt from Programmes in Corby
- So I encourage others with questions to ‘inform and invite’
- Inform: enrich us with the context (what do you know that we don’t know)
- Invite: ask a question that we can answer (in the context of what you just informed us about)
- That usually works,
- The lady in question may find this a useful approach.
- I hope she comes to the next event I will try to tease out her questions.
- I hope she was not put off.
Awkward Questions Invite Multiple Answers Q+A
- Statement No.: S1, S2, etc.
- Observation No.: O1, O2, etc.
- Question No.: Q1, Q2, etc.
- Answer No.: A1, A2, etc.
- Phased Barn Conversion Temporary Flooring (Q+A) G#2788
- Energy Saving and Noise Reduction (Q+A) G#3204
- Suspended timber floor retrofit insulation (Q+A) G#3870
- Thermal insulation existing timber stud external walls (Q+A) G#1803 N#1690
- Energy and Acoustics Measures (Q+A) G#1484 N#1444
- Platform Floors Levelling Screeds (Q+A) G#17008
- Primitive Materials Future Building (Q+A) G#16244
- Sustainable Design Manufacturer’s Information (Q+A) G#20468
- Fire Resistant Staircases (Q+A) G#20881
- GBE Gas v Electricity (Q+A) Q#22560
- Build Light Insulate Right Solar Tight (Slogan) G#2272
- Fabric First Materials First Performance First (Slogan) G#17243
- A38 Construction Waste Management (Checklist) G#1709 N#1611
- A38 Waste (Checklist) G#12806
- A39 Packaging Waste Management (Checklist) G#1712 N#1614
- A90 Performance Specification (Checklist) G#1715 N#1617
- A91 Prescriptive Specification (Checklist)
- A93 Performance Testing Off-site Mock-up Test rigs (Checklist)
- A94 Airtightness testing on-site (Checklist) G#1720 N#1622
- A95 Infra-Red Thermographic Surveys (Checklist) G#1721 N#1623
- B11 Prefabricated Building Units (Checklist) G#1634 N#1553
- C Existing Site/Building/Services (Checklist) G#1558 N#1498
- C10 Site Survey (Checklist) G#1559 N#1499
- C11 Ground Investigation (Checklist) G#1830 N#1709
- G Structural/ Carcassing metal/ timber (Checklist) G#1596 N#1526
- H Claddings Coverings (Checklist) G#1735 N#1635
- H21 Timber Weatherboarding (Checklist) G#11946
- K43 Raised Storage Access Systems (Checklist) G#13934
- L10 Windows (Checklist) G#1605 N#1534
- L10 Windows Rooflights Screens Louvres (Checklist) G#1604 N#1533
- M21 Insulation With Rendered Finish (Checklist) G#9442
- M50 Rubber Plastics Cork Lino Carpet tiling sheeting (Checklist) G#1160 N#1164
- P10 Sundry Insulation/Proofing/Fire stops (Checklist) G# N#
- P14 Air/Wind Tightness Systems (Checklist) G# N#
- Z34 Hot Dip Galvanizing (Checklist) G#1879 N#1741
- Surveys Tests Analysis (CPD Lecture) G#389 N#390
- GBE Issue Paper Overheating (Shop) G#10433
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